Stony Brook University Programmer-Analyst in Stony Brook, New York

Programmer-Analyst

Description

Position Summary:

At the Long Island State Veterans Home, our Programmer-Analysts are a liaison between the Information Services Department and clinical areas.

Duties of a Programmer-Analyst may include but are not limited to:

  • Responds to help desk line. Troubleshoots and solves software, hardware, and telecommunications problems and questions. Instructs user to steps taken to resolve, when applicable.

  • Creates application and domain user accounts. Submit request for user account using hospital request systems, Resets accounts and password for LISVH systems.

  • Troubleshoot and repair/replace telecommunications devices (is-facility phones, facility cell phone, pagers and teleconference device), data and telephone wiring and connections. Troubleshoot voice mail user and server problems and perform telephone switch/PBX programming and maintenance.

  • Unpack, Document and Install equipment when received. Create master disk images that include LISVH applications. Coordinate installation at user site.Perform preventative maintenance on client computer hardware and software.Audit clients for antivirus, software updates, operational verification and unauthorized software.

  • Maintain database of property control and current hardware inventory. Accurately document hardware sent to property control/surplus. Follow policy for and document magnetic media sanitization when disposing or sending equipment to property control/surplus.

  • Arrange for and track repair of broken equipment with various vendors. Verify invoices when received repair completed.

  • Connect resident/registrant devices to wireless network and assist residents/registrants with personal tablets, mobile phones and Smart TVs. Troubleshoot wiring of resident room phone.

  • Assist with application of software updates, following vendor/manufacturer’s instructions and LISVH Policy and Procedure downtime procedures.

  • Available for rotation in on-call schedule.Maintain database of property control and current hardware inventory. Accurately document hardware sent to property control/surplus. Follow policy for and document magnetic media sanitization when disposing or sending equipment to property control/surplus.Arrange for and track repair of broken equipment with various vendors. Verify invoices when received repair completed.Connect resident/registrant devices to wireless network and assist residents/registrants with personal tablets, mobile phones and Smart TVs. Troubleshoot wiring of resident room phone.Assist with application of software updates, following vendor/manufacturer’s instructions and LISVH Policy and Procedure downtime procedures.Available for rotation in on-call schedule.

Working Conditions :

Working conditions may involve exposure to infectious disease, blood, body fluids and/or tissue as well as other unpleasant elements such as accidents, injuries and illness. May be exposed to and be required to handle varying unpredictable, emergency and crisis situations. Occasionally subjected to irregular hours and pressure due to multiple calls and inquiries, as well as weather related situations.

Required Qualifications: Associate Degree or above in Technology, Business or related field and 2 years experience working in a help desk/client support environment that includes experience with networking and cabling.

Preferred Qualifications: Experience working in a health care facility. Intermediate knowledge of Microsoft Office.

Special Notes:Position will be required to perform training during off shifts.

The Long Island State Veterans Home is a smoke free environment. Smoking is strictly prohibited anywhere on our 25 acre campus, including parking lots and outdoor areas on the premises.

The selected candidate must successfully clear a background investigation. Prior to start date, the selected candidate must meet the following requirements: Successfully complete pre-employment physical examination and obtain medical clearance from the Long Island State Veterans Home Employee Health Department, clear a background investigation, submit three (3) written references, and provide a copy of the required license(s)/certificate(s), if applicable. Please be advised that failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.

The Long Island State Veterans Home , located on the campus of Stony Brook University, is a 350-bed skilled nursing facility with a 40-slot Adult Day Health Care Program dedicated to the care of honorably discharged Veterans of the United States Armed Forces, their spouses and widows as well as Gold Star parents. Join an organization whose people make a difference every day and where commitment, compassion, initiative and leadership are recognized and rewarded. We care for America's heroes every day.

Stony Brook University is an Affirmative Action/Equal Opportunity employer. We are committed to the creation of a diverse and inclusive campus climate. We encourage protected veterans, individuals with disabilities, women and minorities to apply.

IF YOU NEED A DISABILITY-RELATED ACCOMMODATION, PLEASE CALL THE UNIVERSITY HUMAN RESOURCE SERVICES DEPARTMENT AT(631) 632-6161OR THE UNIVERSITY HOSPITAL HUMAN RESOURCES DEPARTMENT AT(631) 444-4700. IN ACCORDANCE WITH THE TITLE II CRIME AWARENESS AND SECURITY ACT, A COPY OF OUR CRIME STATISTICS IS AVAILABLE UPON REQUEST BY CALLING(631) 632-6350. IT CAN ALSO BE VIEWED ON-LINE AT THE UNIVERSITY POLICE WEBSITE AThttp://www.stonybrook.edu/police.

Job Field: Information Technology

Primary Location: US-NY-Stony Brook

Official Job Title: Programmer-Analyst

Department/Hiring Area: Information Services

Long Island State Veterans Home

Schedule: Full-time

Pass Days: Day Shift

Posting Start Date: Dec 7, 2018

Posting End Date: Dec 21, 2018, 11:59:00 PM

Salary: Commensurate With Experience

Salary Grade: SL2

Req ID: 1803571